ALIGN COMMUNICATIONS LTD

Project Manager

June 2025 – Current

• Act as professional service advisory on a multitude of high value real-estate projects for the banking and insurance industry.
• Delivery of IT Infrastructure, Network, EUC, AV, DAS, and Security workstreams to a RIBA framework.
• Delivery of new project management templates and SmartSheets platform.

 

COMCAST NBC UNIVERSAL

Project Manager

October 2022 – December 2024

• Average project budget of £300-500k, with programme of up to £3m, specialising in mainly Global Real Estate initiatives.
• Acted as Project Manager, Programme Manager, Business Analyst, Business Engagement Manager, Business Solutions Manager, and IT Solutions Architect.
• Created master template artefacts for future PMs, prefilled for repeatable Global Real Estate Projects.
• Transformation projects including Cyber teams staff integration and consolidation from acquired Sky TV Ltd into to NBCU.
• Large complex Comms Room cleanse, inc. completion of 3000+ end point repatches across the HQ’s MER and 11 SERs, large asset decommissioning, complete inventory mapping into DC Track, and creation of Standards Documents to ensure effective transition.
• On request, held basic training on Project Management 101 to new IT recruits and IT staff.

 

MAZARS LLP

Security Project Manager

September 2021 – August 2022

• Successfully picked up ailing project with 3 previous PMs, and obtained ISO27001 certification for Mazars LLP within challenging timeline and resource parameters. The scope (SoA) for certification grew to include all UK locations and all controls.
• As part of the ISO27001 project, organised and chaired monthly Information Security Management System (ISMS) steering committees with top senior management and stakeholders.

 

 

EVEREST 2020

Project Manager

October 2020 – July 2021

• Asked to fill the position IT Manager by the Head of Shared Services shortly into my tenure after previous manager resigned. Ran BAU activities, projects and transformed the IT Dept into a viable state.
• Ensured the department was overhauled, eliminating negative cultures, unproductive mentalities and transformed the mindset towards positive and original thinking. Building on successes increased motivation, belief within the teams and perpetuated further successes.
• Transformed the working relationship of the IT department with the business from recluse and reactive, to engaging and proactive.
• Initiated a business-lead portfolio for FYE2022 via a series of workshops with the SMT and ensured cross-departmental cooperation when composing their requirements. Ended a 6-year habit of isolated practices, bolt-on requirements and shadow IT.
• Established a Service Catalogue to map the IT estate, so Everest  could better track annual budgets, forecasts and service provisions.
• Introduction and setup of an array of preferred IT suppliers, including direct channel distribution of EUC hardware.
• Became a technical contact for supplier negotiations and headed several RFT processes driven by business mapped requirements, internal capabilities and strategic direction to ensure ‘fit-for-future’.
• Advanced and mapped regular supplier reviews, highlighting irregularities to the IT team who may not have been so informed to industry best practices.

 

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COMCAST NBC UNIVERSAL

Technical Project Manager

November 2018 – June 2020

• Most senior International Project Manager for Enterprise Technology Business Engagement (IT) department.
• Spearheaded major office relocations, working closely with Global Real Estate department and senior stakeholders.
• Winner of ‘Gem’ award for Amsterdam Relocation Project.
• Worked closely with Project Management Office to refine and steer governance practices and artefact standards.
• Elected by team and department’s Senior Director to represent International PM’s interests in assisting PMO’s new creation and integration of project tools.
• Proactively architected single-entry cost estimation tool for office relocation projects based on past metrics; used by department for international projections and planning.
• Worked with Solution Architect to create office IT standards and promote strategic reduction in IT footprint for cost efficiencies; aided largely by leveraging approved technologies in novel ways.
• Team events coordinator to ensure consistent motivation and morale across teams.

 

Photobox Group Ltd

TechOps Project Manager

January 2016 – September 2018

• Project Management lead of various infrastructure projects including major European-wide G Suite migration and adoption and Moonpig DR platform, progressive testing and continuous improvements of the solution.
• Management of two successive years of Moonpig PCI DSS audits.
• Pioneered the establishment of Project Management best practices, including portfolio management, initiation document creation, Stakeholder mapping, RACI logs, UAT phases, and project transitions to knowledge base repositories.
• Creation and population of TechOps intranet site for department self-promotion and user self-service.
• Department representative for IT orienteering during large scale HQ relocation project.
• Sought out by Global Security and PMO head to train new recruits in technical Project Management approaches and use of tools.

 

STA Travel

Technical Project Manager

November 2014 – January 2016

• Delivered major international Office 365 Programme, which included an overhaul of hardware, introduction of software deployment solution SCCM, with comprehensive package library, complete AD refresh, O365 deployment and transition to BAU.
• Responsible for all programme communications, including but not limited to global updates, newsletters, granular coordination, weekly targeted stakeholder updates, and general marketing / PR notifications to ensure user preparation and post-migration adoption. Due to limited resources, personally trained IT Support teams in preparation for transition, led training workshops for central hubs and produced training videos to ensure training could be scaled throughout the organisation.
• Resource management and coordination of follow-the-sun Global Support Desks (US, AU&NZ, UK, CEU) to ensure timely success, quality and global alignment of the O365 Project. Creation of technical documentation, ensured knowledge to support functions.
• Accountable for UK Network Refresh which delivered a complete overhaul of the network platform to the UK’s Hubs, data centres and 50+ Point of Sales (POS) locations.
• Creation and championing of various artefacts to strengthen the PMO’s project delivery standardisation.
• Awarded ‘IT Hero of the Month’, 4 months into the role.
• O365 Project awarded Teamwork Project of the Year for STA Travel.

 

 

Sony Playstation Europe

Infrastructure Project Manager

April 2014 – September 2014

• Portfolio management of upwards of 50 projects of varying sizes for the IT department; reporting to senior management, constraint resolution and critical resources management.
• Communication of portfolio to other Sony divisions and central PMO for purposes of delivery scheduling and resource planning.
• Manipulation of MS Sharepoint functions to effectively map, manage and communicate a large portfolio to all stakeholders. Further adaptation of this site allowed for rapid acceleration in project initiation for delivery teams, and historic projects served as best practice templates to guide teams in the future.

 

Junior Project Manager

April 2013 – April 2014

• Portfolio management of upwards of 35 European projects, ensuring comprehensive reporting for all infrastructure project work to senior management.
• Technical project advisor for non-technical PM’s for cross department deliveries.
• Sole project management of large infrastructure workload, consisting of all Major Projects, Projects, Work Streams and critical BAU for the MIS department.

 

Project Support Officer

August 2011 – April 2013

• Assisted the Delivery Manager and IT Director with infrastructure project portfolio management.
• Management of upwards of 20+ European projects, ensuring full reporting in line with PMO best practices.
• Responsible for the completion of all Infrastructure artefacts for PMO circulation and review.
• Liaison between PMO and MIS department on all infrastructure projects, future projects and emerging infrastructure technologies.
• Management of all Infrastructure Sites within Sharepoint Site Collection and adaption of site for department’s PR to the business.

MIS Administrator

January 2007 – August 2011   

• Core function consisted of IT Procurement, including product and vendor selection, negotiation, purchasing and 3rd^d party liaison.
• Additional tasks included: Asset management; 1st to 2nd line IT support; Network creation and management for Playstation products at high profile European events; Logistical, clerical and financial administration for the IT department.